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Well, E-ZPass refunded my $46.85 in incorrect tolls as I requested, but not before they let more incorrect tolls drop my balance down below the replenishment mark, so another $25 got added to my account unnecessarily. Last time I tried to get them to reverse a replenishment, I ended up contesting the charge with Discover, who investigated and concluded that the charge was authorized. I guess I'll never get this money back until I close my E-ZPass account, because I certainly won't spend that much in tolls... unless I get another job down the thruway.